Terms and Conditions

Version date: 2026-08-01

These terms apply to the use of Resevu (the “Service”). By using the Service, you agree to these terms.

1. Definitions

“Customer” or “Tenant”: the organization creating an account. “User”: any natural person with access to the tenant environment.

2. Applicability

Deviations are only binding if agreed in writing. Customer purchasing conditions do not apply.

3. Offer and Pricing

Current package names, prices, employee limits and optional modules are shown on the pricing page and confirmed during registration. The package confirmed during registration applies to the subscription.

4. Subscriptions and Payment

Subscriptions are billed monthly. Payments are processed via our payment provider (e.g., Mollie). In case of non‑payment, we may temporarily suspend access.

5. Use of the Service

The Customer is responsible for the accuracy of entered data, user roles, and activities within the tenant environment.

6. Data Protection and Privacy

Our Privacy Policy describes how personal data is processed. Contractual arrangements for processing on behalf of a customer are handled separately where applicable.

7. Availability and Support

The Service can change and may be temporarily unavailable or contain defects. It is provided on an “as is” and “as available” basis, without an uptime commitment unless agreed separately in writing.

8. Liability

To the maximum extent permitted by law, we are not liable for any direct or indirect damages arising from use of (or inability to use) the Service, including but not limited to loss of profit, turnover, data, business interruption, reputational damage, or consequential damages, even if we have been advised of the possibility of such damages.

If, despite the foregoing, liability would nevertheless arise, our total aggregate liability is limited to the fees actually paid by the Customer for the Service in the twelve (12) months preceding the event giving rise to liability; for free or beta use, our liability is limited to €0. The Customer remains responsible for appropriate backups and safeguards.

To the extent permitted by law, the Customer waives the right to initiate claims or legal proceedings relating to temporary unavailability, defects, or bugs in the Service. The Customer’s exclusive remedy is to discontinue use of the Service and/or terminate the subscription.

9. Intellectual Property

All rights to the software and content remain with Resevu or its licensors. The Customer receives a non‑exclusive, non‑transferable right of use.

10. Termination

Termination is possible monthly; fees already paid are non‑refundable unless agreed otherwise. Upon termination, we delete data according to our Privacy Policy and legal obligations.

11. Changes

We may change these terms. For material changes, we will inform the Customer in time. Continued use after changes take effect constitutes acceptance.

12. Governing Law

These terms are governed by the law of the country where Resevu is established. Disputes will be submitted to the competent court.