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Clear appointment follow-up, without promising fewer no-shows.

Resevu supports booking emails, scheduled reminder emails and—when configured—online payment or deposit flows. These tools make the agreement around an appointment clearer, but cannot guarantee attendance.

View features and conditions For massage & wellness
Resevu dashboard with upcoming appointments and client information
Upcoming appointments in the Resevu dashboard.

Confirm what was booked

After a booking, Resevu can send a confirmation from a configurable email template. Updates and cancellations can also use their own templates, so the message follows the current state of the appointment.

  • Booking details come from the appointment.
  • Templates are configurable per tenant.
  • Messages can be rendered in a supported selected locale.

Add a scheduled reminder before the visit

The current reminder workflow sends a booking reminder email for eligible appointments on the following day. It is an email workflow; this page does not claim SMS or WhatsApp reminders.

  • The reminder uses the configured booking reminder template.
  • Cancelled or ineligible appointments are not treated as reminder candidates.

Use payment commitments only when configured

If the payments feature and Mollie connection are active, the booking flow can use configured deposits or payment steps. Whether this suits a business depends on its own booking and cancellation policy.

Supported follow-up tools

Included communication
Email templates for confirmations, changes, cancellations and scheduled reminders.
Optional commitment
Deposits or payments require the payments feature and an active Mollie configuration.
Not a guarantee
Resevu cannot guarantee attendance or a reduction in no-shows.