Skip to content

How do I customise an email template?

Change the subject and content of booking emails per language and review the preview.

Public guide

Edit a template

  1. Open Email templates.
  2. Choose the message type, such as “Booking created” or “Booking updated”.
  3. Select the language you want to customise.
  4. Change the subject and content in the visual editor or HTML view.
  5. Insert dynamic data only through the available placeholders.
  6. Review the email preview and enable the calendar attachment if required.
  7. Choose Save changes.

Use Revert to default to remove the tenant-specific version for that language and use the standard template again.

Do not remove or rename placeholder codes. Test important changes with a demo booking before using them widely.

Still need help?

Send your question through the contact form. Include the topic and what you have already tried.

Contact support