How do I cancel a booking?
Cancel a booking from the booking overview and check the client notification.
Public guide
Cancel a booking
- Open Bookings and go to the correct date.
- Select the booking in the calendar.
- First verify that you opened the correct client, treatment and start time.
- Choose the action to cancel or delete the booking.
- Confirm the warning.
The booking disappears from the active schedule. When the cancellation message applies to this booking, Resevu sends it using the configured email template.
Cancelling does not automatically reverse a related payment. Check paid bookings separately before issuing a refund outside Resevu.